Davie County Finance Survey

Thank you for taking a few moments to complete the Internal Customer Survey for the Davie County County Finance Department. All information is completely anonymous. You will not be asked for your name, your department, or your work. This is by design to encourage you to provide honest and thorough feedback. The best way for the leadership to help make effective changes is by your willingness to give clear and direct feedback. The more information you provide, the more effective action can be taken to address your concerns.

This survey can be completed on a desktop, a phone, or a tablet. For best responsiveness you are encouraged to use Safari or Chrome. The survey is relatively short. Do your best to complete the survey in its entirety in one sitting. Your answers may not be saved.

If you have any questions, please feel free to contact me at (336) 734-9476 or Chuck@SageGardenCare.org. All inquiries and questions will be remain anonymous.

Thank you.

Section One: Interactions

1 Question

How do you interact with in the Finance Department? Check all that apply:

Purchase Requisitions

Accounts Payable Invoices

Payroll

WEX Cards

P Cards

Budget Development

Budget Amendments and Transfers

Budget Performance / Strategic Plan

General Ledger Munis User

I do not interact with anyone in the Admin Office

Section Two: Purchase Requisitions

2 Questions

Rate the process of Purchase Requisition / Purchase Order using Munis.

1 – Poor

10 – Excellent

Rate the responsiveness of the Finance staff if you seek assistance with the Purchase Requisition process.

1 – Poor

10 – Excellent

Section Three: Accounts Payable Invoices

2 Questions

Rate the Invoice Submittal process using Laserficshe forms?

1 – Poor

10 – Excellent

Rate the responsiveness of the Finance staff if you seek assistance with the Invoice Submittal or Reclassification process?

1 – Poor

10 – Excellent

Section Four: Payroll

4 Questions

Rate the Payroll Time Entry process using Employee Self Service?

1 – Poor

10 – Excellent

Rate the responsiveness of the Finance staff if you seek assistance with the Payroll Time Entry process?

1 – Poor

10 – Excellent

How necessary are Employee Self Service training sessions for entering and approving time entry needed in your department?

1 – Poor

10 – Excellent

Rate the responsiveness of the Finance staff if you have other Payroll changes or questions?

1 – Poor

10 – Excellent

Section Five: WEX Cards

2 Questions

Rate the fuel purchase process using WEX fuel cards?

1 – Poor

10 – Excellent

Rate the responsiveness of the Finance staff if you seek assistance with WEX card process?

1 – Poor

10 – Excellent

Section Six: P Cards

2 Questions

Rate the purchasing process using County P-cards?

1 – Poor

10 – Excellent

Rate the responsiveness of the Finance staff if you seek assistance with P-card process?

1 – Poor

10 – Excellent

Section Seven: Budget Development

2 Questions

Rate the performance based budgeting process that the County uses?

1 – Poor

10 – Excellent

Rate the responsiveness of the Finance staff if you seek assistance with the budget process?

1 – Poor

10 – Excellent

Section Eight: Budget Amendments and Transfers

2 Questions

Rate the Budget Amendment/ Transfer process using Munis?

1 – Poor

10 – Excellent

Rate the responsiveness of the Finance staff if you seek assistance with the Budget Amendment / Transfer process?

1 – Poor

10 – Excellent

Section Nine: Budget Performance / Strategic Plan

3 Questions

Rate the Budget Performance / Strategic Planning process using Envisio?

1 – Poor

10 – Excellent

Rate the responsiveness of the Finance staff if you seek assistance with the Budget Performance / Strategic Planning process?

1 – Poor

10 – Excellent

How necessary are Envisio training sessions for entering performance metrics still needed in your department?

1 – Poor

10 – Excellent

Section Ten: General Ledger – Munis User

3 Questions

Rate the General Ledger reporting tools using Munis?

1 – Poor

10 – Excellent

Rate the responsiveness of the Finance staff if you seek assistance with General Ledger questions?

1 – Poor

10 – Excellent

How necessary are training sessions for General Ledger reporting using Munis still needed in your department?

1 – Poor

10 – Excellent

Section Eleven: General Finance Department Questions

2 Questions

Rate your understanding of the different functions that the Finance department provides?

1 – Poor

10 – Excellent

How necesssary are training sessions to understand the Finance department functions still needed in your department?

Section One: Interactions

Section Two: Purchase Requisitions

Section Three: Accounts Payable Invoices

Section Four: Payroll

Section Five: WEX Cards

Section Six: P Cards

Section Seven: Budget Development

Section Eight: Budget Amendments and Transfers

Section Nine: Budget Performance / Strategic Plan

Section Ten: General Ledger – Munis User

Section Eleven: General Finance Department Questions

Section Twelve: Comments